Digital ID Cards
A smarter, faster way to verify members and streamline check-ins
What Digital ID Unlocks
Digital ID Cards turn your OtterSign account into a fully automated membership and check-in system. Customers receive a personalized card—complete with your branding, expiration rules, and a scannable QR code—sent automatically at their next check-in.
Whether you manage memberships, annual waivers, recurring rentals, or high-volume visitor flows, Digital IDs help you verify users instantly and keep renewals running on autopilot.
Key Benefits
Professional, branded digital cards
Upload your logo, choose a background, and customize what appears on each card—such as member name, birthday, “member since,” expiration date, or any other essential fields.
Fast, frictionless check-ins
Scan a customer’s QR code to instantly see their waiver status, membership validity, and expiration date—no searching, no delays.
Automated renewal reminders
Set annual or time-based expiration rules and let OtterWaiver handle the reminders. Send 30-day, 7-day, and 1-day renewal notices, plus an optional expiration-day alert.
Automatic card delivery
Works with Apple Wallet
Consistent, reliable verification
Every card includes a unique QR code tied directly to the user’s account, ensuring accurate check-ins and preventing outdated or invalid IDs from being used.
Why Digital ID Matters
Traditional membership cards are easily lost. Manual lookups slow down check-ins. Expired waivers slip through the cracks.
Digital ID Cards solve all of it—creating a faster, more professional, and more automated experience for both staff and customers.
With Digital ID Cards, your entire check-in and membership workflow becomes structured, trackable, and consistent across your facility.