Digital Agreements for Government & Municipal Programs – OtterSign
Create, Send & Collect Documents with Ease
Step 1 – Create
Step 3 – Collect
Government Programs, Done Right
Paperwork slows down registrations, increases storage costs, and complicates compliance. OtterSign digitizes agreements for rec leagues, facility rentals, and permits—making it easier for agencies to serve the community while maintaining defensible records.
Each e-signature includes a full ESIGN/UETA audit trail—timestamps, IPs, and version history—for legal compliance and audit readiness.
Our Most Popular Waiver Features
Effortlessly manage waivers with OtterSign’s powerful features. From eSignatures and ID scanning to check-ins and SMS reminders, our platform streamlines processes and enhances the customer experience
Key Benefits
Rec Leagues
Facility Rentals
Permits & Applications
Volunteer Programs
Compliance
Track & Manage
Smart Forms, Built for Municipal Use
OtterSign Smart Forms gather the right data first, then autofill the waiver or membership form for fast, accurate signing.
Example fields:
- Participant/resident info: name, DOB, contact details
- Guardian consent for minors (single or multiple children)
- Program selection (sports, events, activities)
- Permit/rental details (date, time, facility, fees)
- Required initials for rules/policies
- Multiple signature roles (applicant, city staff, supervisor)
Up to 20× faster than static PDFs,* with fewer errors and shorter lines.
Add-Ons
These can be added to your subscription once you subscribe to Core or Business plan
Send with SMS
Supercharge your workflow by reaching people where they respond fastest—their phones. Send instant notifications via SMS to get signatures 65% faster, or use it to automate reminders, collect payments, request reviews, and drive more bookings.
4D ID Scanning
Support compliance and reduce risk with instant scanning of U.S. driver’s licenses. Collect accurate customer data in seconds with just a phone camera. Currently available for iPhone only.
Unlock the Value of Your Data
Your Smart Forms and waiver responses are rich, structured data. Beyond auto-populating agreements for e-signature, OtterSign lets you sync fields to your POS/CRM/marketing tools, run reports, and build dashboards that reveal trends and drive action—like staffing, promotions, and win-backs.
What Our Clients Say
OtterSign is trusted by businesses of all sizes to streamline their document processes and improve customer experiences. Hear directly from our clients how OtterSign has made a difference.
“We have been using paper waivers since we started National Cleanup Day because of the cost to go digital. Otter’s Non-profit freemium version allows us to reduce our paper consumption with volunteer waivers and collect donations at the same. Win, Win.”
Steve Jewett
National Cleanup Day
“I am so grateful for the ease and security of Otter Waiver. It is easy and intuitive to set up, easy to send to clients, and easy for them to fill out. I work in a field where time is of the essence, and having them sign the waiver before they show up expedites the process and allows for greater overall enjoyment for everybody.”
Ben White
White Cloud Adventures
“We have been using Otter Waiver for the last few months at Astro Paragliding and The Free Kiting Clinic, it’s been liberating. No more paper waivers, improved productivity on site all with an easy, intuitive phone application. I especially like the QR code.”
Harrison Ruffin
Astro Paragliding
“Otter Waiver has saved us time, not only on the guest piece of signing waivers but also on our staff. Our staff spent hours and hours going through paper waivers and files to find a previous waiver, and now we spend zero time finding a waiver.”
Jessika Brown
YMCA of the Rockies
“With Otter, our digital waivers are stored securely in the cloud, and marketing data is accessible from anywhere. Otter helped our business move to the future with convenience and ease.”
Logan Tyler
Basecamp Ouray
“Incorporating Otterwaiver digital waiver technology into our program was easy to set up and allowed us to get waivers signed on time and before events, be safe, and keep track of our paperwork. It made the Bill Fields Tournament work that much smoother!!!”
Branden Van Loon
Cornell Polo
“Otter Waiver is better than paper waivers. Now we have a database that keeps track of who signed what when. It’s simply giving the guys a QR code or having a tablet out for them to go through and sign up before they go out and shoot or hunt. It makes life a lot easier for us.”
Shawn Spindel
Hill'n Dale Club
“Thanks to Otter Waiver, we had real-time data on who attended the event. The system gave us complete control over check-ins, providing instant updates and eliminating any guesswork.”
Alex Shay
Gun Owners of America
“My team LOVES Otter Waiver. It made the check in process for our customers quicker. With the QR code, Otter Waiver allowed us to go contactless which made our customers feel more secure during these crazy COVID times. I love that it also keeps our business legally covered with eSignature.”
Erika klotz
The Selfie Room
OtterSign was formerly known as OtterWaiver
Security & Compliance
- End-to-end encryption (in transit & at rest)
- SOC 2–aligned practices and role-based access
- Tamper-evident PDFs, Compliance Receipts, and secure backups
Frequently Asked Questions
Are digital waivers and agreements legally binding for government use?
Yes. OtterSign is ESIGN/UETA-compliant, providing complete audit trails for legal defensibility.
Can parents/guardians sign for minors in youth leagues?
Yes. Smart Forms allow guardians to sign for one or multiple children, with full audit trails.
Can OtterSign manage multiple signers on a document?
Yes. You can capture multiple roles (e.g., applicant, staff approver, witness) on one form.
Do residents need to download an app?
No. Agreements can be signed via SMS, email, QR code, or kiosk—no app required.
Is OtterSign secure enough for government use?
Yes. OtterSign uses end-to-end encryption, SOC 2–aligned storage, and role-based access to ensure compliance.