Identity Verification
Know exactly who's signing your
documents
OtterSign Identify adds government ID verification and biometric liveness checks to any document — so you have a defensible, auditable record of identity at every signature.
Adventure Waiver
Mountain Peak Tours
Verify your identity
Mountain Peak Tours requires identity verification before you sign. Your ID is encrypted and audit-logged.
Encrypted
~2 min
Audit logged
Start Verification
Identity Verified
John Smith · 9:04 AM
25
credits per attempt
Powered by Sumsub
End-to-end encrypted
Results in under 2 minutes
Full audit trail per signature
Works for any signer type
What is OtterSign Identify?
Add identity verification to any document in seconds
OtterSign Identify lets you require signers to verify their identity with a government-issued ID — and optionally a live selfie — before they can complete a signature. It’s built directly into the signing flow with no extra apps, logins, or friction for your customers.
Enable per document — only require verification on the documents where it matters most.
Two verification methods — Photo ID only, or Photo ID with a biometric liveness selfie.
Every attempt is logged — verified, retried, or failed status recorded in the document audit trail.
Data stays private — ID images are encrypted and never shared with your organization.
Let's verify your identity
Required before you can sign.
Encrypted
~2 min
Audit logged
Start Verification
Choose Method
Photo ID + Selfie
Recommended
~2 min
Photo ID Only
~1 min
How it works
Four steps, under two minutes
The entire process is embedded inside your existing signing flow. No
redirects, no separate apps.
redirects, no separate apps.
1
Signer opens document
They tap the signing link and see the verification prompt before the document is accessible.
2
Choose a method
They pick Photo ID + Selfie or Photo ID only — whichever methods you've enabled for that document.
3
Biometric check
Sumsub authenticates the government ID and, if selected, runs a liveness selfie scan to confirm it's the same person.
4
Sign with confidence
Verification result is logged to the audit trail and the signer proceeds to complete the document.
Identity Verification
Methods Signers Can Choose
Enable one or more — signer picks at signing
Operator Controls
You decide when verification is required
Turn identity verification on or off per document. Choose which methods your signers can use. OtterSign Identify fits into your existing workflow without forcing you to change anything else.
Per-document settings — enable on high-risk documents like liability releases, memberships, or firearms forms.
Method control — offer both Photo ID + Selfie and Photo ID only, or restrict to one.
Simple credit billing — 25 credits per attempt, billed only when a signer starts verification.
Audit Trail
A defensible record of
identity at every signature
Every verification attempt — pass, retry, or fail — is timestamped and permanently attached to the document record. If a dispute arises, you have the evidence you need.
Per-signer status — Verified, Retry, or Failed recorded against each participant.
Method logged — Photo ID only or Photo ID + Selfie recorded with each attempt.
Tamper-proof — audit logs cannot be edited or deleted after the fact.
Identity Audit Trail
Adventure Waiver
JS
John Smith
SJ
Sarah Johnson
MK
Mike Kendall
LR
Lisa Rodriguez
Built for activity-based businesses
Every industry that needs to
know who signed
Adventure & Outfitters
Verify participants on high-risk activities — rafting, zip lines, skydiving — before a single signature is collected.
Gyms & Fitness Studios
Confirm member identity at sign-up for membership agreements, personal training contracts, and annual renewals.
Firearms & Shooting Ranges
Meet age and identity requirements for range liability releases and rental agreements with documented ID verification.
Events & Conferences
Authenticate attendee identity for credentialed events, restricted-access areas, and high-value ticket agreements.
Salons & Spas
Add an identity layer to service consent forms where client verification supports compliance and reduces chargebacks.
Legal & HR
Add verified identity to employment agreements, NDAs, and contractor onboarding documents for airtight compliance.
Simple pricing
Pay only when verification
happens
There are no monthly fees or seat costs for Identify. Credits are
deducted from your account balance only when a signer starts
a verification attempt.
25
credits per verification attempt
Questions about volume pricing? Contact our sales team.