Digital Waivers & Memberships for Salons & Spas – OtterSign
ESIGN/UETA compliant · iPad Kiosk ready
Create, Send & Collect Documents with Ease
Step 1 – Create
Upload your service waiver or membership agreement—or build one from scratch with our Waiver Builder. Smart Forms adapt for minors/guardians, require initials for service disclosures, and capture recurring payment terms.
Step 3 – Collect
Salon & Spa Waivers & Memberships, Done Right
Paper forms create clutter and slow down appointments. OtterSign makes it easy to digitize both service waivers (covering treatments, risks, or allergies) and membership agreements (covering auto-renewals, cancellations, or packages).
Each e-signature includes a complete ESIGN/UETA audit trail—timestamps, IPs, and version history—for defensibility with insurers. With OtterText integration, you can automate reminders, send review requests, and drive repeat visits through SMS offers.
Our Most Popular Waiver Features
Effortlessly manage waivers with OtterSign’s powerful features. From eSignatures and ID scanning to check-ins and SMS reminders, our platform streamlines processes and enhances the customer experience
Key Benefits
Service Waivers
Membership Agreements
Compliance
Convenience
Track & Manage
Engagement
Smart Forms, Built for Salons & Spas
OtterSign Smart Forms collect the right client info first, then autofill waivers and agreements for fast, accurate signing.
Example fields:
- Client info: name, DOB, contact details
- Service-specific disclosures (hair treatments, facials, massage, etc.)
- Health/allergy information
- Guardian consent for minors (e.g., tanning, piercings)
- Membership terms (monthly packages, auto-renewal, cancellation policy)
Up to 20× faster than static PDFs,* with fewer errors and shorter lines.
Add-Ons
These can be added to your subscription once you subscribe to Core or Business plan
Send with SMS
Supercharge your workflow by reaching people where they respond fastest—their phones. Send instant notifications via SMS to get signatures 65% faster, or use it to automate reminders, collect payments, request reviews, and drive more bookings.
4D ID Scanning
Support compliance and reduce risk with instant scanning of U.S. driver’s licenses. Collect accurate customer data in seconds with just a phone camera. Currently available for iPhone only.
Unlock the Value of Your Data
Your Smart Forms and waiver responses are rich, structured data. Beyond auto-populating agreements for e-signature, OtterSign lets you sync fields to your POS/CRM/marketing tools, run reports, and build dashboards that reveal trends and drive action—like staffing, promotions, and win-backs.
What Our Clients Say
OtterSign is trusted by businesses of all sizes to streamline their document processes and improve customer experiences. Hear directly from our clients how OtterSign has made a difference.
“My team LOVES Otter Waiver. It made the check in process for our customers quicker. With the QR code, Otter Waiver allowed us to go contactless which made our customers feel more secure during these crazy COVID times. I love that it also keeps our business legally covered with eSignature.”
Erika klotz
The Selfie Room
“I am so grateful for the ease and security of Otter Waiver. It is easy and intuitive to set up, easy to send to clients, and easy for them to fill out. I work in a field where time is of the essence, and having them sign the waiver before they show up expedites the process and allows for greater overall enjoyment for everybody.”
Ben White
White Cloud Adventures
“We have been using paper waivers since we started National Cleanup Day because of the cost to go digital. Otter’s Non-profit freemium version allows us to reduce our paper consumption with volunteer waivers and collect donations at the same. Win, Win.”
Steve Jewett
National Cleanup Day
“We have been using Otter Waiver for the last few months at Astro Paragliding and The Free Kiting Clinic, it’s been liberating. No more paper waivers, improved productivity on site all with an easy, intuitive phone application. I especially like the QR code.”
Harrison Ruffin
Astro Paragliding
“Otter Waiver has saved us time, not only on the guest piece of signing waivers but also on our staff. Our staff spent hours and hours going through paper waivers and files to find a previous waiver, and now we spend zero time finding a waiver.”
Jessika Brown
YMCA of the Rockies
“With Otter, our digital waivers are stored securely in the cloud, and marketing data is accessible from anywhere. Otter helped our business move to the future with convenience and ease.”
Logan Tyler
Basecamp Ouray
“Incorporating Otterwaiver digital waiver technology into our program was easy to set up and allowed us to get waivers signed on time and before events, be safe, and keep track of our paperwork. It made the Bill Fields Tournament work that much smoother!!!”
Branden Van Loon
Cornell Polo
“Otter Waiver is better than paper waivers. Now we have a database that keeps track of who signed what when. It’s simply giving the guys a QR code or having a tablet out for them to go through and sign up before they go out and shoot or hunt. It makes life a lot easier for us.”
Shawn Spindel
Hill'n Dale Club
“Thanks to Otter Waiver, we had real-time data on who attended the event. The system gave us complete control over check-ins, providing instant updates and eliminating any guesswork.”
Alex Shay
Gun Owners of America
OtterSign was formerly known as OtterWaiver
Security & Compliance
- End-to-end encryption (in transit & at rest)
- SOC 2–aligned practices and role-based access
- Tamper-evident PDFs, Compliance Receipts, and secure backups
Frequently Asked Questions
Are digital salon & spa waivers legally binding?
OtterSign is an ESIGN/UETA-compliant e-signature platform that lawyers and insurers have approved for use. However, the enforceability of your waiver also depends on the language itself. Since OtterSign is software only, we don’t guarantee your waiver language is binding—you should ensure your document has been reviewed and approved by your insurance provider or legal counsel.
Can minors sign with a guardian’s consent?
Yes. Smart Forms support guardian consent for underage clients (such as tanning or piercings) with full audit trails.
Do clients need to download an app?
No. Waivers and memberships can be signed via SMS link, email, QR code, or iPad kiosk—no app required.
Can OtterSign handle both waivers and memberships?
Yes. Liability waivers and recurring membership agreements can be created, signed, and managed in the same dashboard.
How fast can we get set up?
Most salons and spas go live the same day. Import your documents, customize fields, and start collecting signatures right away.