Send signing reminders for e‑signature documents (including PDFs), set up automated alerts from customer actions like sign‑ups and check‑ins, and follow up with payment links, reviews, and win‑backs — all via SMS.
Built‑in best practices help keep messaging compliant and customer‑friendly.
Opt-In & Opt-out
Support for consent capture. Messages can include “Reply STOP to opt out” and “HELP for help.”
Templates
Ready‑to‑send reminders, payment prompts, review asks, and win‑back sequences.
Audience Controls
Segment contacts and schedule messages to reach the right people at the right time.
Frequently Asked Questions
Can I send SMS reminders for PDFs and e‑signature documents?
Yes. Use SMS for win‑back campaigns and to request Google reviews with one‑tap links.
Can messages be triggered automatically?
Yes. Use SMS for win‑back campaigns and to request Google reviews with one‑tap links.
Can I include a payment link after signing?
Yes. Use SMS for win‑back campaigns and to request Google reviews with one‑tap links.
Is SMS opt‑in required?
Yes. Use SMS for win‑back campaigns and to request Google reviews with one‑tap links.
Does this include marketing and review requests?
Yes. Use SMS for win‑back campaigns and to request Google reviews with one‑tap links.
Do more with OtterText
Go beyond reminders: run bulk SMS & email campaigns, manage two‑way conversations with Smart Inbox, request reviews, and automate win‑backs and promotions across locations.
Bulk & scheduled campaigns (SMS + email)
Smart Inbox for customer care and 1:1 texting
Automations for sign‑ups, purchases, check‑ins, and lapses